Terms & Conditions
Welcome to Fashion Stitch. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or booking an appointment.
1. Custom Orders
All garments and alterations are custom-made or adjusted to the client's specifications. Due to the personalized nature of these services, all sales are final. We do not offer refunds for custom or altered items. However, if you have any concerns with the final product, we will do our best to address and resolve the issue.
2. Fittings and Measurements
Accurate measurements are essential for the best fit. Fashion Stitch is not responsible for inaccurate measurements provided by the client or third parties. Additional charges may apply for extra fittings or modifications due to body changes after the initial consultation.
3. Payment Policy
A deposit may be required to begin work on custom orders. Full payment is due upon completion and before the final garment is released. We accept cash, credit/debit cards, and e-transfer.
4. Turnaround Time
Estimated completion dates will be provided, but may vary based on the complexity of the work or seasonal demand. Fashion Stitch will make every effort to meet agreed timelines but is not liable for delays caused by unforeseen circumstances.
5. Cancellations & No-Shows
We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Missed appointments without notice may result in a cancellation fee.
6. Liability
While we take the utmost care in handling your garments, Fashion Stitch is not responsible for damage due to fabric weakness, pre-existing conditions, or improper care after pickup.
7. Use of Website
All content, images, and materials on this website are the property of Fashion Stitch and may not be copied, reproduced, or distributed without our written permission.
8. Modifications
Fashion Stitch reserves the right to update or modify these terms at any time. Changes will be posted on this page and will take effect immediately upon posting.